Food Delivery Apps Are Booming. Their Workers Are Often Struggling.

The New York Times (NYT) (11/30/2020)
  • Thousands of New Yorkers have resorted to becoming food delivery app couriers to financially survive.
  • Many of these new delivery couriers are undocumented immigrants who don’t qualify for unemployment assistance.
  • Couriers complain about dangerous working conditions (COVID exposure, bicycle theft) and low, unpredictable pay since the pandemic.
  • While some report earning $100 for 5-6 hours on a good day, others report earning as little as $11 for 4 hours.
  • While food delivery app revenues are booming (Uber +$800M vs 2019), many couriers are suffering.