- Top CVS investigator Bob Dugan travels nationwide monitoring thieves from store parking lots, searching for links to larger crime rings.
- US retailers are reporting a surge in shoplifting by organized crime rings that sell stolen goods on Amazon.
- Organized theft accounts for an estimated $45B in annual US retail losses, surging by 30% at CVS since Covid.
- Laws forbid retail staff from chasing shoplifters.
- Retailers complain that Amazon doesn’t fully investigate resellers until the police issue subpoenas.
- Article profiles criminal resellers earning millions on Amazon.
