- A recent Harvard Business School (HBS) study found that automated resume-filtering software (eg Taleo) excludes more than 10 million American workers.
- Applicants with employment gaps or missing key words on their resumes are automatically removed from job consideration.
- While potentially a red-flag, many workers with justified employment gaps (eg recently laid-off, stay-at-home moms re-entering the workforce, medical leave) are viewed negatively by automated systems.
- In response, companies desperate for workers (eg Amazon) are creating special programs to include more potential candidates.
